I've read a couple of articles recently about whether the amount of time we spend online is damaging to us as individuals and a society (Technology is great, but are we forgetting to live? and Online networking 'harms health'). It's something that has been crossing my mind a fair bit recently so it's with interest that I read these, and other similar, articles.
My thoughts are still pretty unorganised but my general feeling has remained pretty much unchanged throughout the years I have been an Internet user; anything in life can become unbalanced and online / offline living is no different.
I think if a person were to be carrying out all interactions online all the time, even when they could make face-to-face or other contact, then the balance has gone and damage to relationships and health are possible, even likely.
However, when used as a means of enriching existing contact / relationships etc then social media really can make a difference to the quality and quantity of communication and knowledge available. Especially in people or groups where more traditional contact might be difficult (rural communities, people with disabilities, those living abroad or far away from family and friends).
I've found I have more contact with family abroad and have made contact with more local family and friends again through social networking sites. However, if this contact remained only online I would see it as of no more 'social' value to me than having their address / phone number in a book somewhere. I might be more aware of them than the address book but there is no more social value to me. Moving from online to offline contact provides that value.
Different channels of communication or contact are more suited in different circumstances - my 90-something grandad hasn't been disowned because he isn't online (or ever likely to be) but rather a face-to-face visit or telephone call suits us both better. However, my friend in Australia (who I actually met on ICQ) is mainly communicated with via social networking sites and email and occasional postal packages of compilation cds. I keep in touch with my husband with occasional online messages but wouldn't dream of communicating with him this way if we were both at home together!
Balance, and purpose then.
For me online communication / social networks / media should be seen and used as an extra channel through which contact can be made and not a replacement for existing means.
Friday, 20 February 2009
Monday, 16 February 2009
History: Part two: Or private thoughts in public spaces.
As I left university and entered the workplace in my first ‘proper’ job (Internet journalist) I moved my offline diary-keeping into the online space. I was an active member of Open Diary (OD) from the start of 1999 until sometime in 2001, just before they launched the paid-for version.
I don’t recall what initially spurred me to start publishing my thoughts online (although, clearly, it still appeals!), perhaps the standard attraction of vanity publishing, perhaps because I was online so much of the time it seemed easier to keep writing from the desktop than go back to pen and paper.
It was quite an eventful time in my life so perhaps I just thought I had lots to say and liked having a record I could easily flip back through as I completed university and left full-time education, entered the workplace, moved back to my hometown and transformed a friendship into a relationship (with my now husband).
Whatever made me start with OD it was the community that kept me coming back. I was soon in a circle of seemingly like-minded diarists and we would regularly (in some cases more like religiously) read and comment on each other’s entries. For me it was the best of both worlds – a place to pour out private thoughts, feelings and worries while also getting feedback from people who wouldn't know me in real life. My feelings and experiences were out there in public and yet still remained intensly private.
I valued those comments from diarists I respected as much, sometimes more, than my real life peers. Some of their words still stay with me although I have no complete record of my online entries. Certainly when events in my life were hard to talk about with those who knew me in real life I was able to honestly and openly catalogue them online and receive support from those who read me – it gave me access to people who had experienced what I had (or something similar) when offline there was no such person around.
I know over the time I was with OD I made more than 100 entries and that my usage was tailing off by the time they announced it would split into two sister sites – one paid for and one not. Many of my ‘circle’ went with the paid for service but I lost my diary before I made a decision.
Losing that diary marked the start of a quieter period for me in online life as I moved to my first flat and had no Internet connection. I was spending all of my working day online and exploring possibilities for the space in my everyday job so for a while I didn’t feel I was losing anything by not using the Internet in my personal life.
The value I got from being part of an online community stayed with me though. Not only did it give me the skills I needed for my next job (online community coordinator) but it was there at the back of my mind when once again I found myself in a different position to my real-life peers (more of that in part three).
It’s interesting as well that of the two people from my circle who have stuck in my memory for their unfailing advice and support back on OD a Google search shows that one of them is still with OD (and still looks to be on a similar life path to me) and the other one has an ongoing blog / personal website. We’re all still out in the online space just not tethered together under one banner anymore. I wonder if I should give them a wave?
I don’t recall what initially spurred me to start publishing my thoughts online (although, clearly, it still appeals!), perhaps the standard attraction of vanity publishing, perhaps because I was online so much of the time it seemed easier to keep writing from the desktop than go back to pen and paper.
It was quite an eventful time in my life so perhaps I just thought I had lots to say and liked having a record I could easily flip back through as I completed university and left full-time education, entered the workplace, moved back to my hometown and transformed a friendship into a relationship (with my now husband).
Whatever made me start with OD it was the community that kept me coming back. I was soon in a circle of seemingly like-minded diarists and we would regularly (in some cases more like religiously) read and comment on each other’s entries. For me it was the best of both worlds – a place to pour out private thoughts, feelings and worries while also getting feedback from people who wouldn't know me in real life. My feelings and experiences were out there in public and yet still remained intensly private.
I valued those comments from diarists I respected as much, sometimes more, than my real life peers. Some of their words still stay with me although I have no complete record of my online entries. Certainly when events in my life were hard to talk about with those who knew me in real life I was able to honestly and openly catalogue them online and receive support from those who read me – it gave me access to people who had experienced what I had (or something similar) when offline there was no such person around.
I know over the time I was with OD I made more than 100 entries and that my usage was tailing off by the time they announced it would split into two sister sites – one paid for and one not. Many of my ‘circle’ went with the paid for service but I lost my diary before I made a decision.
Losing that diary marked the start of a quieter period for me in online life as I moved to my first flat and had no Internet connection. I was spending all of my working day online and exploring possibilities for the space in my everyday job so for a while I didn’t feel I was losing anything by not using the Internet in my personal life.
The value I got from being part of an online community stayed with me though. Not only did it give me the skills I needed for my next job (online community coordinator) but it was there at the back of my mind when once again I found myself in a different position to my real-life peers (more of that in part three).
It’s interesting as well that of the two people from my circle who have stuck in my memory for their unfailing advice and support back on OD a Google search shows that one of them is still with OD (and still looks to be on a similar life path to me) and the other one has an ongoing blog / personal website. We’re all still out in the online space just not tethered together under one banner anymore. I wonder if I should give them a wave?
Friday, 13 February 2009
History: Part One
‘eh-oh’ ‘eh-oh’
I hear this noise and instantly smile at the thought of a new message from an ICQ buddy while the petals of a daisy rotate on my mind’s monitor.
One of the first internet-wide instant messaging systems (see Wikipedia for more) ICQ was probably my first real experience on the internet. Or, at least, the first one I remember. And so, I guess, I could say that not only was it the first hook but what set me on this path to the online communications world I inhabit now.
So…when did it all begin for me??? I would guess sometime around mid-1997 or toward 1998. And who introduced me? Well, my then boyfriend of course. He was already using ICQ and playing with MP3 downloads and stuff...he got me interested and then enthused about what lay out there in the online space.
I remember me taking a while to get it and not really seeing the point. And then I found a few people all over the world with similar interests to me. At first the novelty and then the sheer amazement of being able to have a pretty much real-time conversation with someone on the other side of the world that I didn’t even know existed before was overwhelming for a while.
I don’t think it took very long for it (or rather the online me, IndiaBlue) to be a part of everyday 'real' life though. Certainly from September 1999 it was everyday as I had my own computer and own dial-up internet connection (clickety-click, hummmmmm, buzz, bing, bing, click) and from my dank uni room I explored other bits of the internet while ICQ buddies chatted with me.
I explored the possibilities of ICQ as well. The idea of being anonymous and revealing only parts of your identity was there and had a novelty value but no real worth in developing conversations and online relationships (and I’m not talking romantically). It was interesting though to play in such a place and develop my online needs from what I discovered about myself and the medium.
On reflection, I am much more excited and satisfied with the social media I use now as a means of enhancing existing relationships by complimenting other channels of communication than as a way of being someone else with someone you don’t know.
There are few people I remember from the ICQ-era although I do recall having several intense but ultimately short-lived friendships strike up across the messages. There are a couple though with whom ICQ was just the introduction to a friendship which has spread and survived other social media and even crossed over to become face-to-face friendships on occasion.
I don’t even know what ICQ looks like now…I know it still exists. Does it do only what it did back them (instant message and a pretty crude – but fun – real-time chat where you could watch people try and delete something as they went along)? I doubt it. I would guess it must have evolved to survive.
As time went on I followed buddies onto other systems while keeping true to ICQ. I sampled AOL chat with the guy from BJ and the Bear (now there’s a concept I can’t get enough of) and used Messenger as well, which now vies with Skype as my IM of choice.
But by the tail-end of 2000 I was moving away from ICQ toward the raggedy edge of the Blogosphere. And perhaps it says something about the online me that I don’t feel the curiosity to go back to ICQ and see what has become of it but would rather look back on it fondly as the beginning of things…
(Note to self: there are a few ideas I would like to look at further here around the difference between old style / new style social media.)
I hear this noise and instantly smile at the thought of a new message from an ICQ buddy while the petals of a daisy rotate on my mind’s monitor.
One of the first internet-wide instant messaging systems (see Wikipedia for more) ICQ was probably my first real experience on the internet. Or, at least, the first one I remember. And so, I guess, I could say that not only was it the first hook but what set me on this path to the online communications world I inhabit now.
So…when did it all begin for me??? I would guess sometime around mid-1997 or toward 1998. And who introduced me? Well, my then boyfriend of course. He was already using ICQ and playing with MP3 downloads and stuff...he got me interested and then enthused about what lay out there in the online space.
I remember me taking a while to get it and not really seeing the point. And then I found a few people all over the world with similar interests to me. At first the novelty and then the sheer amazement of being able to have a pretty much real-time conversation with someone on the other side of the world that I didn’t even know existed before was overwhelming for a while.
I don’t think it took very long for it (or rather the online me, IndiaBlue) to be a part of everyday 'real' life though. Certainly from September 1999 it was everyday as I had my own computer and own dial-up internet connection (clickety-click, hummmmmm, buzz, bing, bing, click) and from my dank uni room I explored other bits of the internet while ICQ buddies chatted with me.
I explored the possibilities of ICQ as well. The idea of being anonymous and revealing only parts of your identity was there and had a novelty value but no real worth in developing conversations and online relationships (and I’m not talking romantically). It was interesting though to play in such a place and develop my online needs from what I discovered about myself and the medium.
On reflection, I am much more excited and satisfied with the social media I use now as a means of enhancing existing relationships by complimenting other channels of communication than as a way of being someone else with someone you don’t know.
There are few people I remember from the ICQ-era although I do recall having several intense but ultimately short-lived friendships strike up across the messages. There are a couple though with whom ICQ was just the introduction to a friendship which has spread and survived other social media and even crossed over to become face-to-face friendships on occasion.
I don’t even know what ICQ looks like now…I know it still exists. Does it do only what it did back them (instant message and a pretty crude – but fun – real-time chat where you could watch people try and delete something as they went along)? I doubt it. I would guess it must have evolved to survive.
As time went on I followed buddies onto other systems while keeping true to ICQ. I sampled AOL chat with the guy from BJ and the Bear (now there’s a concept I can’t get enough of) and used Messenger as well, which now vies with Skype as my IM of choice.
But by the tail-end of 2000 I was moving away from ICQ toward the raggedy edge of the Blogosphere. And perhaps it says something about the online me that I don’t feel the curiosity to go back to ICQ and see what has become of it but would rather look back on it fondly as the beginning of things…
(Note to self: there are a few ideas I would like to look at further here around the difference between old style / new style social media.)
Housekeeping
A little bit early for a spring clean maybe but I've decided to take up a little more of the online space by seperating my blogs.
The Thought Store will house my more professional posts (so stuff about working / studying / living online) while I will also keep a personal blog, Mirror of the Graces.
The Thought Store will house my more professional posts (so stuff about working / studying / living online) while I will also keep a personal blog, Mirror of the Graces.
Local government and social media - response to Ingrid Koeler at IDeA
An interesting blog post from Ingrid Koeler at the IDeA about the questions facing local government using social media and an even more interesting response prompted me to post some of my own thoughts following on from discussions happening more frequently in these parts.
What are the greatest areas of potential benefit in councils using social media?
I think it is too early to tell what the real benefits to local government might be from social media and when they do become apparent those benefits may be hard to measure due to the fluid landscape and fast evolution of the online space.My feeling at the moment is that, if adopted, it could be the beginning of a change in the way in which local government engages with communities and the way they are perceived in return.In our own case moving forward with social media is the obvious next step from the concept we ran with for the websites – information presented in plain English and a friendly tone (or in other words moving The Authority from the authority). Social media in its many forms could boil down to taking that information and making it interactive.This could encourage greater engagement as the channels into the organisation become more open, easier to find and more two-way. And this, right now, is probably my best guess about greatest potential – social media is presenting a real opportunity for the organisation to understand the community and engage with them on neutral ground in a transparent and equal manner.
How can councils support local communities and individuals in becoming digitally enabled and empowered?
I would go along the lines that local gov can support communities and individuals by inhabiting the online space themselves. By engaging in online conversation and reaping the benefits of social media local gov can empower local communities and individuals who may not have had a voice in a more traditional channel.In terms of enabling others – providing access through local gov services such as libraries and making resource available to encourage and enthuse communities and individuals to see how digital technology can benefit them is probably a good tack to start on.
How can local and hyper-local social networks increase community cohesion and empowerment?
I need to formulate my thoughts more fully on this one before I can give any kind of sentient answer!
How can councillors develop their leadership and communication skills using social media?
I think the first issue is for a councillor (in the same way as the organisation) to understand what social media tools, if any, are appropriate channels of communication with the constituents. If online communication is a relevant way then I think it is an extra dimension for councillors to add to being available and transparent in their role. The least effective way to use the online space in the current climate is as a platform for publishing ‘brag’ pieces. I think a cultural shift needs to happen where online communication is seen as two-way rather than a broadcast medium. To grasp this councillors and organisation would have to accept the conversations about or with them may not always be positive but can all be constructive.
How can social media be used for more effective social marketing encouraging the behaviour change necessary to achieve complex outcomes?
I’ve not fully formed my thoughts on this – I may come back to it at some point in the near future.
What’s the “next practice” in social media, including virtual worlds and more?
I don’t think local gov should be looking for the next thing but rather learning how to utilise the tools already available for the best service to communities and reward to themselves. In my mind local gov is more suited to evolving rather than pioneering and unless it can make best use of social media at this stage it really won’t matter too much about what the next step is!
I'm thinking about this all a lot at the moment as part of the daily buck-earning but also in choosing a thesis topic. There is likely to be more to come as thoughts form more fully...
What are the greatest areas of potential benefit in councils using social media?
I think it is too early to tell what the real benefits to local government might be from social media and when they do become apparent those benefits may be hard to measure due to the fluid landscape and fast evolution of the online space.My feeling at the moment is that, if adopted, it could be the beginning of a change in the way in which local government engages with communities and the way they are perceived in return.In our own case moving forward with social media is the obvious next step from the concept we ran with for the websites – information presented in plain English and a friendly tone (or in other words moving The Authority from the authority). Social media in its many forms could boil down to taking that information and making it interactive.This could encourage greater engagement as the channels into the organisation become more open, easier to find and more two-way. And this, right now, is probably my best guess about greatest potential – social media is presenting a real opportunity for the organisation to understand the community and engage with them on neutral ground in a transparent and equal manner.
How can councils support local communities and individuals in becoming digitally enabled and empowered?
I would go along the lines that local gov can support communities and individuals by inhabiting the online space themselves. By engaging in online conversation and reaping the benefits of social media local gov can empower local communities and individuals who may not have had a voice in a more traditional channel.In terms of enabling others – providing access through local gov services such as libraries and making resource available to encourage and enthuse communities and individuals to see how digital technology can benefit them is probably a good tack to start on.
How can local and hyper-local social networks increase community cohesion and empowerment?
I need to formulate my thoughts more fully on this one before I can give any kind of sentient answer!
How can councillors develop their leadership and communication skills using social media?
I think the first issue is for a councillor (in the same way as the organisation) to understand what social media tools, if any, are appropriate channels of communication with the constituents. If online communication is a relevant way then I think it is an extra dimension for councillors to add to being available and transparent in their role. The least effective way to use the online space in the current climate is as a platform for publishing ‘brag’ pieces. I think a cultural shift needs to happen where online communication is seen as two-way rather than a broadcast medium. To grasp this councillors and organisation would have to accept the conversations about or with them may not always be positive but can all be constructive.
How can social media be used for more effective social marketing encouraging the behaviour change necessary to achieve complex outcomes?
I’ve not fully formed my thoughts on this – I may come back to it at some point in the near future.
What’s the “next practice” in social media, including virtual worlds and more?
I don’t think local gov should be looking for the next thing but rather learning how to utilise the tools already available for the best service to communities and reward to themselves. In my mind local gov is more suited to evolving rather than pioneering and unless it can make best use of social media at this stage it really won’t matter too much about what the next step is!
I'm thinking about this all a lot at the moment as part of the daily buck-earning but also in choosing a thesis topic. There is likely to be more to come as thoughts form more fully...
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